There are many reasons one might feel the need to file a police complaint. Maybe you witnessed a crime, or someone is doing something inappropriate to you.
Having to interact with the police is sometimes a stressful situation, but the only way to get disciplinary action is to file a complaint.
Here are some things you can file complaints about:
- If someone violates your rights.
- Abuse of power.
- If someone’s actions caused negative impacts on you.
- Physical abuse
- Human trafficking
- Terrorism, etc.
The mission of the Police Department is to increase the quality of services given, build public trust, and strengthen and maintain the department’s and its members’ professional integrity. The police will carry out their responsibilities under current legal and ethical standards.
The police department has developed and promoted these standards by issuing clear, written policy statements, rules, and regulations. Additionally, by conducting comprehensive and impartial investigations into all claims of wrongdoing or complaints involving citizens.
There are two different ways you can file a complaint to the police. Anonymously and publicly.
This is where your identity remains unknown. You can make an anonymous complaint when dealing with a dangerous gang, neighbors, work, or even simply when you don’t want your name to be dragged in various cases.
Your name is never revealed when you contact the police line to submit an anonymous tip (or when you submit an anonymous police complaint online).
Instead, the informant is given a code number to use in future conversations with the cops. They are also requested to maintain complete confidentiality and anonymity.
How to Make Anonymous Complaints
- Make a phone call to the police hotline: The police have a hotline to make a call. Some departments also provide an internet link to report crime anonymously.
- Make use of a public telephone: Finding a public payphone will help you remain incognito. You can also make an anonymous report by calling a public phone, such as one at a gas station or convenience shop.
- Police department’s website: Most police department websites have a link that allows you to send an anonymous report. Complete the form and submit it.
On the other hand, some critics argue that nothing on the internet is truly anonymous. Even so, it’s unclear if the police will go through the trouble of finding out exactly who made the report, depending on the nature of the offense.
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Public or Identified Police Complaint
An identified complaint is when you publicly file your complaint to the police. If you have witnessed a crime or someone has violated your rights and you wish to lounge a case against them, you can file your complaint to the police directly or via your lawyer.
There are several procedures you can follow to file a public complaint:
- Going to the police station: When you visit your local police station, a police officer will question you and take notes on what you say. You’ll be asked to read it and sign your name on it. When you sign a witness statement, you indicate that you agree that the statement accurately describes your experience. Your statement as a witness could be used as evidence in court.
- Call emergency number: When you witness a crime, you can call your local police hotline. Depending on the type of crime and the urgency, the police can come to you. They will take your statement and then investigate.
- Getting a lawyer: You can hire a lawyer to file your complaint and sue the offender.
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Requirements For Filing a Complaint
At least one identifiable victim must be named in the complaint, and the complaint must indicate a violation of one or more of the Convention’s or its relevant protocols’ rights.
Potential violations are restricted to rights outlined in the accords of the law because governments are only bound to respect treaties that they have recognized as binding.
The police will also want to know more about the events that led to the complaint. They will then evaluate how the rights of the victim were violated.
Complaints usually lay out the facts in the order they occurred, with supporting documents to back up the complainant’s narrative.
Complaints that are “manifestly ill-founded” or “insufficiently supported” are not accepted, which implies that if there isn’t enough material presented or the events that took place don’t seem to make sense, the complaint will be dismissed.
What Happens When You File a Complaint?
The police department will determine whether or not they ought to file your complaint. If the police need to record your complaint, they should do it as soon as possible. Only complaints that have been logged are handled.
There is no specific time on how long it will take a police service to investigate your complaint. Once the complaint has been lodged, they should inform you how long it will take.
Basically, you should get an update on the status of your claim at the latest once every 28 days unless other arrangements are made.
The police should explain why they didn’t record your complaint if they don’t want to record it. You have the right to appeal if the police do not register your complaint or do not write to you at all.
Your complaint can be handled in a variety of ways by the police. They usually inform you of their plans or get a printout of the complaints procedure. Depending on the type of crime, your complaint may be handled locally, or further investigation may be required.
For less severe concerns, the local resolution is frequently used. Less severe concerns are often resolved without going to court. Your complaint may result in an explanation, an apology, or confirmation that proper action is being taken in response to your concern.
The police will send you a letter explaining the results of your complaint and provide details about your right to appeal local investigations. They may also further investigate if the local solution is not appropriate for your complaint.
The investigation’s goal is to identify the suspect and gather as much evidence as possible to determine whether or not a crime has been committed. The time of the investigation is determined by the nature of the crime and the case’s intricacy.
If there is enough evidence, the suspect is arrested for interrogation and then released until a court date. The police keep you informed about the investigation’s progress.
The police department uses a formal process to receive, document, and investigate citizen complaints. Deviations from the established guidelines will not be permitted.
Consequently, citizen confidence in the department and its workers has grown thanks to its transparent and effective methods for handling their concerns.
The police department’s policy welcomes, records, investigates and considers all allegations of misconduct and crimes. These investigations aim to discover if the claims are true or false in a fair manner and to take the necessary action.
Claims and complaints shall be investigated whether they are brought forward anonymously or publicly through the department’s internal review and administrative processes.
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